by PsyphaDeejay | Jul 22, 2014 | Archived, General, Internal Auditor Training, ISO Consulting
We recently conducted internal ISO auditor training for a major cosmetic multinational, and it caused me to reflect on what makes for good auditor training, and, hopefully, good internal auditors. One is the consequence of the other. Or should be… Good ones can...
by PsyphaDeejay | Jul 1, 2014 | Archived, General, ISO Consulting, Quality Management System, The Diary of an ISO Consultant
So, as an ISO Consultant advising businesses on compliance with ISO Standards , I’m often faced with serious minded business people who’ve seen a lot of the world and have a slightly cynical view of the standard they are being told they need to comply...
by PsyphaDeejay | May 21, 2014 | Archived, General, ISO 22301
In my experience, most organisations don’t quite “get” ISO 22301 and the whole concept of a Business Continuity Management System (BCMS) when compared to Disaster Recovery. There is a significant and important difference. I’d probably call it the ”aircraft...
by PsyphaDeejay | Apr 23, 2014 | Archived, General, ISO 9001, ISO Consulting, The Diary of an ISO Consultant
In my work as an ISO Consultant , I frequently find organisations making the whole process leading to ISO Certification far too complicated. ISO Consultancy , and gaining certification, is all about starting where the business is, building a system that fits its...
by PsyphaDeejay | Apr 23, 2014 | Archived, General, ISO Consulting
Working in ISO Consulting, I tend to see the same errors made when companies approach an audit, some of which I covered in Part One . Here’s part two of my guide to best practice in ISO 9001. 1. Don’t over audit ISO 9001 doesn’t actually specify the...
by PsyphaDeejay | Mar 25, 2014 | Archived, BS 25999, Business Continuity Management, General, ISO 22301, Quality Management System
I asked an MD recently if he had a Business Continuity Plan. He said “no, but I know 999 by heart”. He added “So, Business Continuity Management, that’s Disaster Recovery, right?”. His highly successful company did not hold ISO 22301 . But obviously needed to....