ISO 9001
Quality Management Systems
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What is ISO 9001?
ISO 9001 is an international standard for Quality Management Systems (QMS), published by the International Organization for Standardization (ISO).
Following the practices defined in this standard should improve the efficiency and effectiveness of your business, and assist in making sure that customers and stakeholders needs are met and your operations meet statutory and regulatory requirements.
Certification against this standards can help to gain new business and improve your performance in tenders and supplier assessments from potential customers.
Enhanced Quality
Implementing ISO 9001 ensures a systematic approach to the control of your business processes, leading to improved product and service quality and consistency.
Customer Satisfaction
By meeting customer requirements and where possible, exceeding their expectations, you can enhance their satisfaction, increasing loyalty and repeat business.
Global Recognition
ISO 9001 is an internationally agreed standard, globally recognised it can enhance the reputation of your organization, making it easier to enter new markets and win new customers.
Efficiency
ISO 9001 certification encourages organizations to identify and improve inefficient processes, leading to cost savings and improved operational efficiency.
Benefits of ISO 9001 Certification for Your Business
This standard is commonly requested in most tender processes. Having certification from a UKAS accredited certification body significantly boosts your credibility during supplier assessments and tender evaluations, increasing your chances of success. In essence, it enhances your probability of winning. The expenses incurred in obtaining ISO 9001 certification can often be recovered with just one successful bid.
Procurement organizations typically have established performance and quality criteria, including supplier and subcontractor evaluations. Setting formal objectives and targets is crucial, as the performance of your business may be critical for your customer to achieve their commercial promises.
Unlike Environmental or Health and Safety Management, quality doesn’t have strict legal requirements. However, delivering services/products with poor or inconsistent quality can lead customers to opt for your competitors. Even with customer satisfaction surveys, pinpointing why customers leave is challenging. Implementing a Quality Management System based on ISO 9001 assists you to understand the quality and suitability of your delivered services/products.
How long would it take to become approved?
The time taken to gain approval varies on your specific operations and methods. Creating a customized Quality Management System tailored to your organization, ensuring compliance through audits, and obtaining certification from an accredited body typically takes about 5-6 days of our assistance, typically spread over 6-8 weeks.
How much is it to get ISO 9001 certification?
Charges are calculated on a daily basis, with rates varying for each unique business. Small businesses usually require around 5-6 days for the certification process. The final certification conducted by a UKAS approved body can cost between £1.500 and £5,000, and the certificate remains valid for three years.
For additional information and assistance in acquiring the required certifications, please get in touch with ISO Consultants.
What do I need to do?
Like most important projects, gaining ISO 9001 certification begins with defining exactly what processes and sections of your business you want certified, then setting objectives and targets for how this will be done. This should result in the generation of a top level statement of the businesses policy or strategy toward quality.
From this policy we then document how the business needs to operate, what controls are necessary to meet the targets and objectives you have set, and ensure the requirements of all stake holders are attained. In line with the mandatory requirements within ISO 9001 we then produce the necessary documentation. We will then complete internal audits to ensure that records are available to show the documented procedures have been implemented and are being followed and arrange for the certification body of your choice to visit to complete their assessments.